ITSM: People are the Problem, but People are the Solution | Forrester Blogs

Kind of speaks for itself but even this bloke adds this ‘jobs in the cloud’ angle (… getting a little tired of unsubstantiated political drivel in all these lovely tech talks!)

ITSM: People are the Problem, but People are the Solution | Forrester Blogs.

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Filed under Cloud, IT Service Management, IT Services, MSP

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